Frequently asked questions :
What liquids and in what quantities can be taken the board?
A passenger can put objects with a liquid or solid consistency into a hand luggage and take it on the board. The total capacity of all packaging cannot be higher than 1 litre and the capacity of every bottle with liquids cannot be higher than 100 millilitres.
A passenger can transport drugs and food for children within specific limitations. The duty service may request to try the food and to produce a document of proof that a passenger needs to have these drugs, such as the insulin.
What safety rules passengers must obey?
PA passenger who takes a flight should know the rules of safety concerning both the passengers and the objects taken on the board.
Before boarding, every passenger must undergo a security check where the hand luggage and personal objects are inspected.
Rules for security check:
- A passenger is required to produce his/her passport or identification card as well as the boarding card. Before departing to a given country it is good to assure yourself what documents you need to cross the border.
- A passenger places into special containers his/her hand luggage and private objects such as: wallet, telephone, coins, other articles and clothing. These objects will be scanned. At the same time, a passenger goes through a gate fitted with a metal detection sensor.
- All the electronic devices such as telephones or computers must undergo inspection.
Should this be required, a passenger may be requested to undergo an additional inspection with a metal detector or a thorough personal check.
What you may not take on board?
You may not take on board:
- Knifes and other sharp objects
- Toys that are similar to weapons such as: guns, grenades
- Explosive or flammable substances
- Compressed gases
- Toxic and infectious substances
- Radiating substances
- Magnetic materials
The above objects can be transported as Cargo.
What documents I need to have when travelling?
A passenger who goes to a foreign country should check what documents allow him/her to cross the border (passport, identification card or a valid visa).
What is an electronic ticket?
It is a document recorded in the booking system that contains the following passenger data: name and surname, flight route, departure and arrival times, payment form, booking number and ticket number. A passenger who buys a ticket receives its print which needs to be produced during check-in. The data on the ticket are checked with a valid documents of identity authorising to visit a given country (passport or identity card).
What can be put into the hand luggage?
The luggage that is taken on the board may contain:
- Liquids, creams, perfumes in packages of up to 100 millilitres packed into a transparent bags that can be easily closed and opened. For one flight you can take 10 bags with liquids each with a volume of 100 millilitres, a total capacity of 1 litre.
- Drugs and food for children (100 millilitres per each container).
- Perfumes, liquids, drinks that are purchased in the transit zone of the airport. Each such article must be packed into a tightly closed bag.
- Precious things such as wallet, mobile phones, laptops, money.
It is recommended to transport other objects in a registered luggage.
What you may not put into a registered luggage?
A passenger may not transport the following objects in the registered luggage due to safety reasons:
- Credit cards
- Video cameras
- Electronic equipment (laptops, computers, data carriers)
And also works of art, delicate objects and other precious things.
Forms of payment for the tickets?
- At INTAIR office: cash or money transfer
- Czech Airlines website: credit card, money transfer
- AirBaltic website: credit card